Ok~ Today is Friday and it's my off day again~! Haha! Phew~ Finally can rest. This job is really interesting as everyday we get to serve different types of people. First few days are the best as most Singaporeans are 'kiasu', so once they received the letters, they immediately applied. Therefore, there's more ppl that approached us on the first few days. And also, another trend is that first few days were mostly the older ppl that came. Then gradually, the ppl that came, become younger and younger... And these younger ppl of course are the ones who have alotsa enquiries, complaints and appeals. Haha! Yesterday the number of people that came, decreased significantly but the number of questions and appeals actually increased! Haha! So troublesome~ But some people really did received letters which indicated the amount of credits they'll receive wrongly. So, they should appeal, understandable. There's also some that came and ask about the Workfare Bonus thingy. As for this, i totally don't understand in the first place. But later read about it then slowly got a bit of knowledge. Anyway, we can't do anything about the Workfare Bonus, as we can only help filling up the forms for the GST Offset Package and Senior Citizens' Bonus. Therefore, we can only explain the criteria and eligibility in order to get the Workfare thingy. They got to apply at the CPF buildings themselves.
After working for 3 days, especially a customer service job for a person who doesn't like to talk much, my throat starting to sore already. Tomorrow is weekend and i'm quite afraid if the ppl who come are all for complaints and appeals. And i predict also that tomorrow may have alotsa ppl too as most ppl off on weekends. All those with problems please go elsewhere~ Don't come to my CC~ ! Haha!
So fast 4 days since the job started. 10 more days to go~ 8 more working days for me. Hope everything will go on smoothly, though i think the number of ppl will decrease tremendously and we'll just go and enjoy the air-con,... but like this the time passes really slow~ so hope still have ppl come in a reasonable amount~ If not, we'll really be damn bored down there. Haha! Just don't ask too much difficult questions is enough. Hehe!
